Tag: feedback

One on One Evolution

Background

I’m a “middle manager” where I work, but that means a whole bunch of things. My everyday tasks primarily consist of programming, but I do a bunch of work to interface with other departments and teams, and I play a role in managing people on… well, the “people” side of things. For the latter part, I refer to that as people leadership.

I think it’s pretty easy to look at some of the aspects of people leadership and dismiss them as “fluffy” or needless… I consider myself a logical/technical thinker, so I have that frame of mind sometimes. However, I do see the value in actually being able to support my team so that they can operate at the best of their abilities. I try to find ways to do that without it seeming to them like I’m doing “fluffy leadership things”, and in turn, I don’t feel that way about it either. With that in mind, I had previously set out with ways to accommodate team feedback in a way that works best for them.

One on Ones: The Early Days

I worked with my HR manager a couple of years back to establish a one on one template that I could use with the developers on my team. The goal was to be able to identify points of conversation since the last time we met, the individual’s current situation (both positive and concerns), and then identify goals. Ideally, the individual is able to fill this out on the form in as much detail as necessary for us to be able to have a conversation about it later.

I didn’t want this to seem like a chore for people so I’ve tried to identify why this is useful for the individual and for myself. For the individual, it gives them an avenue to discuss anything that’s becoming a problem over the period of a few weeks (i.e. something not obvious all at once) or be able to identify successes in their work. It also allows them to reflect on their goals that they want to set in their career, current projects, or even things outside of work (because improving your abilities outside of work is a good thing too). For me, it provides better insight into the trend of problems people are experiencing, their contributions to their current projects, and even helps me see where people are at with their career goals. Both parties are able to benefit from these!

I’ve left it open in the past as to how people submit them. Written? Sure. Digital? Sure. Whatever is easiest for the individual provided I can get it a couple of days before we meet. I’ve also left it open ended as to how much of the form they fill in. Based on the trends, I think people see value in having more content but sometimes the goal setting is a bit of a grey area. People might be between setting different goals and want to wait to discuss those things. The best part is, I don’t need to hassle the team to fill in more… They just do a great job of providing information for me!

One on Ones: Continuous Improvement

I’m all for continuous improvement in our development processes that we have as well as our management processes. With that said, we’ve made a few tweaks to the one on ones recently that I think have had a great positive impact.

  • Digitized: I’ve got everyone on board with digitizing their one on ones. This is incredibly handy for being able to search for content later on (instead of sifting through paper), so I get a huge benefit from it. Each individual can probably benefit from this too if their ever looking for things we discussed. Archiving digital documents has so many benefits over the paper counterparts that it’s hard to imagine going back to these mostly being paper-based. I can easily print off copies for the individual if they lose them (or if I lose them) and it makes life easier for me at year end. I can quickly scan over documents on my computer to get a good overview of a person’s year right on my laptop.
  • Nick’s Notes: A little tweak to the one on one process is that with the digital copies, I can put in highlighted notes. This allows me to get down my feedback to the individuals before we meet. In the past, I requested documents a couple of days before we meet so I can try to action what I can ahead of time. However, adding my notes and getting it back to the individual before we meet let’s them know things I want to dive deeper on. It gives them an opportunity to prepare their thoughts, and from what I’ve heard, this is really beneficial for them. The other positive thing is that it let’s me provide them kudos on certain things that I don’t necessarily need to spend a lot of time talking about them with one on one. It’s improved the efficiency of our meetings, and I think it benefits both sides.

What’s Next?

I’ll be honest in that I don’t have any next steps planned for these one on ones. But that’s okay! I’m going to let a few more rounds of these go through before I try to tweak the process. This let’s me get a feel for how the changes are playing out and then from there I can see where I might need to make some improvements.

If you don’t have a semi-structured system in place for your one on ones, I highly recommend it! Make it something you can at least get a feel for how successful they are. If you can gauge their effectiveness, then you can try to tweak the process over time to improve it! You’ll benefit from the information, and your team will benefit from you providing support for them.


Migration – Weekly Article Dump

Migration - Weekly Article Dump

Migration: Bye to the Pi

Well… it happened. If you checked in earlier this week, you might have noticed Dev Leader was completely down on Thursday. Quite a bummer… but the show must go on. Migration to a new host was necessary, but that wasn’t without some hiccups.

For me, having a site hosted was still a pretty new process. I had tried it a couple of times before, but running a web server that I controlled always felt better. Just more control I suppose. Migration started off sort of sour where I was required to re-install WordPress on my host a few times due to some technical difficulties… And of course, it was hard to sit still while I knew my site was down. Once I finally had WordPress launched, the only part of the migration that went smooth was having a backup of my site four hours before it went down. Talk about timing!

There’s silver lining in everything though, and this little migration blip was no different. My Raspberry Pi was a fun little box, but it wasn’t fast by any stretch of the imagination. Page loading times were a bit slow, and serving images could sometimes be terrifyingly slow. Now that the site is hosted, there should be a very noticeable performance improvement. Additionally, with the new host comes some additional reliability! That’s always awesome.

See? Migration wasn’t so bad after all, I guess! My list of things for any WordPress user to be doing regularly:

  • Back up your posts
  • Back up your comments if your readers are actively engaged in discussions
  • Back up the media you use on your blog
  • Export your plugin settings
  • Keep a list of plugins you have running

Even if you don’t have a plan for host migration any time in the near future, it’s always good to have the “worst case scenario” covered. The plugin BackWPup covers basically everything I mentioned above, so I’d recommend getting that setup if you don’t have any backup plan currently in place!

Articles

  • Feedback is the Breakfast of Champions: 10 Tips for Doing it Right: Anyone in a leadership position knows just how valuable being able to provide feedback is. Heck, anyone who is driven to improve themself craves feedback. Joel Peterson provides an awesome list of tips for being able to provide feedback. I’d say frequency, positivity, and confidentiality are among the top take away points from his list.
  • 10 ways to make your .NET projects play nice with others: First programming article in the list this week. I thought this one stood out because I think anyone working in a team has either heard some (most) of these or is trying to work through them. Troy Hunt has put together a list of 10 things that any developer working in a team should be conscious of to make sure their code plays well with their teammates. Number one on the list is the same as my number one. “Works on my machine” carries no validity. Why? Your customers don’t have your computer. It’s a frequent thing when working with the QA team and developers want to cover their butts… But it won’t cut it!
  • Only 13 percent of people worldwide actually like going to work: Had to share this one, because if the stat is real, it’s scary. It’s scary to think that almost 90% of people that go to work don’t actually like going. In Jena McGregor‘s article, this low rate is attributed to poor working conditions, job availability, and job engagement. On the bright side for us North Americans, we’re a bit higher at just under 30%. That’s still far too low for something we spend a majority of our lives doing. It’s important to find a company you can get behind, and I definitely lucked out with Magnet.
  • The New Science of Who Sits Where at WorkRachel Feintzeig shared an interesting article about seating in the workplace. I’ve shared some articles before about open concept offices and that I do enjoy working in them, but the seating perspective is pretty interesting. For example, changing your org hierarchy is one thing but unless people are changing their daily interactions, it won’t have that big of an effect. However, if seating arrangements are responsible for 40-60% of people’s daily interactions, simply moving people around will really stir the pot.
  • What is the Biggest Mistake Managers Make?: In John Murphy‘s article, he points out something that is probably less obvious than it should be. The biggest mistake a manager can make is focusing on the wrong things. He provides some steps to help align managers with the goals of their company to ensure that focus is in the necessary areas.
  • 8 strategies for successful culture change: Culture is something that is dynamic and always evolving within a company, but often there are things that are core to the company culture. What happens when you need to make some work culture changes? Michelle Smith shares some tips on how to approach a work culture shift.
  • Why Inspiring Leaders Don’t Sweat: Here was an article that hit home with me because I’m guilty of it. Panicking. Why is it bad if you’re panicking in a leadership position? The biggest problem is that your teammates will pick up on it and switch to a panick state too. It’s incredibly demotivating, and it’s usually at a time when motivation and inspiration is truly needed. In Steven Thompson‘s post, he talks about how and why to keep calm and lead on.
  • 3 Proven Ways to Make Tough Job Decisions: Jennifer Dulski discusses three approaches for helping make tough life and career decisions. At some point or another, most of us will be faced with making a decision in our career path that’s going to be difficult–difficult for you to decide or difficult for you to explain to those you’re close to. I think the “Sit With” approach is my favourite of the three.
  • 4 Ways to Have a Life Outside Your Business: This one should probably hit home with anyone working in a startup or running a business. Alexa von Tobel shares four tips for how to have a life outside of work and why having a life outside of work is necessary to be successful. I think something that’s often overlooked (somehow) is “me time”. I’m guilty of it too, but you get to a point when you’re not doing anything just for yourself. It’s great to be dedicated to your company and be passionate about your work, but it’s also importnt to step back, take a breath, and do something just for you.
  • 17 Things The Boss Should Never Say: Dave Kerpen has another great article on what not to say–this time from the boss’s perspective. Some of the worst ones in my opinion? Telling your teammates it’s only their problem (or not yours, at least) or being adamant about not evolving your perspective/processes. Some gems in there from quite a few business owners.
  • 9 Lessons From the World’s Best Mentors: This one is pretty quick from Chester Elton, but there’s a few different perspectives shared in here. Sone key points in my opinion are ensuring that you’re doing what you can to help others and not getting paralyzed by risk.
  • Key Reasons Delegating Is SO Difficult and What To Do About It: Most new managers and leaders have this problem. How do you delegate work? Perhaps you acquired your management or leadership position because you proved that technically you were very capable in your position. So how do you get others to do work you think you could be doing? Judith Sherven shares some insight on why being able to delegate is an incredibly important skill as a leader. After all, being able to grow as a leader means being able to effectively delegate responsibilities.
  • Want Greater Employee Engagement? Develop Intrapreneurs: In this article, Larry Myler talks about increasing employee engagement by developing intrapreneurs within your organization. It’s inline with what Tayun’s guest post was about the other week. Provide people autonomy and let them execute on their strengths. It’s a sure-fire way to increase engagement.

That’s it for this week! Hopefully there won’t be any more emergency host migrations any time in the near future (or ever again). Follow Dev Leader on social media outlets to get these updates through the week.

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  • Nick Cosentino

    Nick Cosentino

    I work as a team lead of software engineering at Magnet Forensics (http://www.magnetforensics.com). I'm into powerlifting, bodybuilding, and blogging about leadership/development topics over at http://www.devleader.ca.

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